Refund Policy
Last updated: November 12, 2026
Our products are digital ebooks delivered instantly by email. This page explains our refund policy and how the optional membership works.
TakeCarePaws Club free trial
When you buy one of our digital products, you can choose to add a free 28-day trial of the TakeCarePaws Club, which gives you access to exclusive content and member benefits.
The checkbox to join the trial is never pre-checked. You have to tick it yourself to join. If you don't cancel before the 28-day trial ends, your membership renews automatically at $39.99 per month, charged to the payment method you used at checkout, until you cancel.
You can cancel anytime from Manage Membership or by contacting us. After you cancel, you won't be charged again.
Refunds on digital products
Because our products are digital and available to you immediately after purchase, we generally can't offer refunds.
If you believe you're eligible for a refund, contact our support team with your order details and a description of the issue. We'll review it and let you know whether a refund applies. Approved refunds go back to your original payment method.
Refunds are issued at our discretion under this policy. If you have any questions, our support team is happy to help.
How to cancel your membership
Visit Manage Membership and sign in with your email, or contact us and we'll cancel it for you.
Contact us
We're here to help. Reach us using the details below.