Terms & Conditions

General information

TakeCarePaws operates this website to sell digital dog training products. By purchasing from us, you confirm that you are at least 18 years old or have permission from a parent or guardian.

Products

Our products are digital ebooks and related digital files. We work to describe our products, images and prices accurately, but we don't guarantee that all information is error-free. We may change or discontinue any product at any time without notice.

Our guides are educational and are not a substitute for advice from a veterinarian or a certified behavior professional. Results vary from dog to dog. Business-related products are educational only: we make no income or earnings claims, and they are not legal, tax or financial advice.

Purchases and payment

All prices are listed in USD and may change without notice. Payment is due at the time of purchase using the payment methods available on our website.

Delivery

Digital products are delivered by email, usually within minutes of checkout. If you don't receive your product, check your spam or promotions folder, then contact us and we'll help.

TakeCarePaws Club membership

When you buy one of our digital products, you can choose to add a free 28-day trial of the TakeCarePaws Club, which gives you access to exclusive content and member benefits.

The checkbox to join the trial is never pre-checked. You have to tick it yourself to join. If you don't cancel before the 28-day trial ends, your membership renews automatically at $39.99 per month, charged to the payment method you used at checkout, until you cancel.

You can cancel anytime from Manage Membership or by contacting us. After you cancel, you won't be charged again.

Refunds

Because our products are digital and available to you immediately after purchase, we generally can't offer refunds.

If you believe you're eligible for a refund, contact our support team with your order details and a description of the issue. We'll review it and let you know whether a refund applies. Approved refunds go back to your original payment method.

Refunds are issued at our discretion under this policy. If you have any questions, our support team is happy to help.

See our full Refund Policy.

Intellectual property

All content on this website and in our products, including text, images, logos, product content and design, belongs to TakeCarePaws. Our products are licensed for your personal use only. You may not copy, share, resell or distribute any content without our written permission.

Limitation of liability

TakeCarePaws is not responsible for any damages, injuries or losses resulting from the use of our products or website. Always use good judgment and consult a professional where appropriate. Our maximum liability is limited to the price you paid for the product.

Privacy

Your personal information is handled according to our Privacy Policy.

Changes to these terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact us

We're here to help. Reach us using the details below.